Author Topic: Tapatalk not working? Can't connect?  (Read 15154 times)

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Offline Xpiatio

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Tapatalk not working? Can't connect?
« on: September 05, 2014, 05:00:58 PM »
I'm sure IT is all over it, but in case if they are not, I'm unable to connect to our forums via tapatalk.

Offline linux203

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Re: Tapatalk not working? Can't connect?
« Reply #1 on: September 05, 2014, 05:20:02 PM »
Jason switched the forums to use secure traffic.  I had to remove MOC from Tapatalk and re-add it.  Mine works now.
When a strong man, fully armed, guards his own palace, his goods are in peace. Luke 11:21

Then He said to them, “But now, he who has a money bag, let him take it, and likewise a knapsack; and he who has no sword, let him sell his garment and buy one."  Luke 22:36

Offline Xpiatio

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Re: Tapatalk not working? Can't connect?
« Reply #2 on: September 05, 2014, 06:27:47 PM »
Jason switched the forums to use secure traffic.  I had to remove MOC from Tapatalk and re-add it.  Mine works now.

Followed suit, even uninstalled and reinstalled, still nothing.  Using android.

Offline linux203

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Re: Tapatalk not working? Can't connect?
« Reply #3 on: September 05, 2014, 08:45:36 PM »
I'm posting this using Tapatalk on iOS.
When a strong man, fully armed, guards his own palace, his goods are in peace. Luke 11:21

Then He said to them, “But now, he who has a money bag, let him take it, and likewise a knapsack; and he who has no sword, let him sell his garment and buy one."  Luke 22:36

Offline Xpiatio

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Re: Tapatalk not working? Can't connect?
« Reply #4 on: September 06, 2014, 09:58:02 PM »
You can close this thread.  Its working now.  Thank you for the IT staff that helped remedy this problem.

Offline jgillmanjr

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Re: Tapatalk not working? Can't connect?
« Reply #5 on: September 06, 2014, 11:15:44 PM »
The problem is that tapatalk has no error logging and no information why a failure happened, which make troubleshooting pretty much impossible.
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Offline gryphon

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Re: Tapatalk not working? Can't connect?
« Reply #6 on: September 07, 2014, 10:30:23 AM »
Tapatalk quit working for me, too.  I deleted the forum, but when I went to re-add it today, there were several choices.  I added two, and the one using the same logo still couldn't connect, but the one using a different logo I hadn't seen (MOC shield on black background) did.

Offline Xpiatio

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Re: Tapatalk not working? Can't connect?
« Reply #7 on: September 07, 2014, 10:43:26 AM »
Tapatalk quit working for me, too.  I deleted the forum, but when I went to re-add it today, there were several choices.  I added two, and the one using the same logo still couldn't connect, but the one using a different logo I hadn't seen (MOC shield on black background) did.

The one with the new logo is the only one that showed up for me.  I'm using that one as well.

Offline Super Trucker

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Re: Tapatalk not working? Can't connect?
« Reply #8 on: September 08, 2014, 11:37:26 AM »
I deleted the old and downloaded the new version and have to sign in every visit.