I'm slightly disappointed in the police response.
1. 9-1-1 dispatcher spent a ridiculous amount of time making the caller look up the address to the store instead of sending a unit or two to the "7-11 at the corner of X and Y to investigate a possible robbery, caller was not a store employee".
2. Their first concern should have been for the alleged hostages or homicide victims in the store, if there really was an armed robbery and store employees couldn't make the phone call.
"We had a report of an armed robbery here, is that correct?"
"no"
"You've been here over an hour and there was no robbery?"
"yes"
"Can you prove that you're a store employee and not one of the robbers?"
"yes"
"Did a guy with a gun come in here with a motorcycle?"
"I didn't see a motorcycle, but 20 minutes ago a guy came in with a pistol on his hip. He bought a pack of cigs and left"
"Thanks. Sorry to bother you"
"no problem, thanks for looking out for me"
3. Having determined that store personnel are safe and no robbery occurred, there's no point in looking for the guy on the motorcycle.